Aron Govil

This July, I was lucky enough to visit Disney World for the first time says Aron Govil. Although the theme park provided great entertainment, there were some surprisingly poor service experiences that left me disappointed. For example, one customer service… Read More »Aron Govil: 7 Ways to Keep Customers Coming Back for More

Customer retention is one of the most important concepts in business (particularly for SaaS companies) and yet it’s also an area where many companies get it wrong says Aron Govil. I’m going to share with you 5 of what I… Read More »Aron Govil: 5 powerful ways to improve customer retention and loyalty (in 5 minutes or less!)